Terms & Conditions
Last updated: October 2026
These Terms & Conditions explain how you can use www.adrianleeenergy.com, its content and services, and how The Healing Sanctuary membership works.
We have written them in clear, friendly language so that you know what to expect.
By using our website or purchasing a service or membership, you agree to these Terms & Conditions. Your statutory rights as a consumer are not affected by these Terms.
1. About Us
Adrian Lee Energy
We provide energy-clearing, healing-focused content, spiritual practices and supportive wellbeing resources intended to support you on your personal journey.
Contact: info@adrianleeenergy.com
2. Our Approach to Healing and Wellbeing
Energy work and spiritual practices can affect people in different ways. Individual experiences and outcomes will vary.
We therefore do not promise or guarantee any particular healing, spiritual, emotional or personal outcome.
Our sessions and materials are intended as complementary wellbeing and spiritual resources. They are not medical advice, diagnosis or treatment, and they are not intended to replace advice or treatment from a qualified healthcare professional.
If you have a medical condition, health concern or are receiving medical or psychological treatment, please seek appropriate professional advice.
You remain responsible for your own decisions and for how you choose to engage with our sessions and materials.
3. The Healing Sanctuary Membership
3.1 Monthly Membership
Where a monthly membership option is offered:
- Payments are taken automatically at the beginning of each billing period.
- The membership renews automatically unless you cancel it.
- The price will be clearly shown before you purchase.
- If a payment fails, we may temporarily suspend access until the payment has been successfully resolved.
- You can cancel future renewals through your account settings or by contacting us.
You will continue to have access to the membership until the end of the period you have already paid for, unless your statutory rights provide otherwise.
3.2 One-Year Membership
Where you purchase a one-year Healing Sanctuary membership, you receive access for 12 months from the date your membership begins.
At the end of the 12-month period, your membership will end unless you choose to purchase another annual membership.
An annual membership does not automatically renew unless this is clearly stated to you before purchase.
3.3 Membership Content
Membership provides access to the content and sessions included in the membership at the time of purchase, together with additional content that we choose to add during the membership period.
We may update, replace or improve content from time to time.
We will make reasonable efforts to ensure that the membership continues to provide the type and level of content described when you purchased it.
4. Prices and Price Changes
All prices will be clearly displayed before you purchase.
We may change the prices of our services and memberships from time to time.
Any price change will not affect a payment you have already made.
For an ongoing monthly membership, we will give you reasonable advance notice of any price increase before it takes effect, and you will have the opportunity to cancel before the new price applies.
5. One-Off Online Events
Most online events outside The Healing Sanctuary can be purchased separately.
Where stated, an event will be available live and through replay for a minimum of six weeks.
The availability period for a particular event will be clearly communicated at the time of purchase.
Where an event is made available through a third-party platform such as YouTube or Vimeo, continued availability may depend on that platform.
Nothing in these Terms affects your statutory consumer rights if digital content or services do not conform to the contract.
6. Cancellation and Refunds
6.1 Your Statutory Cancellation Rights
If you are a consumer purchasing online, you may have a statutory 14-day right to cancel your contract under UK consumer law.
The cancellation period generally begins when the contract is entered into.
There are specific rules for services and digital content supplied during this period.
6.2 Immediate Access to Digital Content
Some of our services provide immediate access to digital content, including recorded sessions, music, videos and other streamed materials.
Where digital content can be accessed immediately as in the membership, before the end of the 14-day cancellation period, once supply begins in accordance with the law, you may lose your statutory right to cancel that contract.
So as it is immediate access to the digital content with membership, once supply begins, I may lose my statutory 14-day right to cancel.
Your statutory rights relating to faulty, defective or non-conforming digital content or services remain unaffected.
6.3 Cancelling a Membership
You can cancel your membership at any time to prevent future payments.
For a monthly membership, cancellation will normally take effect at the end of the current paid billing period.
For an annual membership, cancellation will prevent any future purchase or renewal but does not normally result in a refund for the unused portion of the year, except where you have a statutory right to a refund or where we agree otherwise.
6.4 Refunds
We do not provide refunds simply because you decide not to use a service or membership, except where:
- you have a statutory right to cancel;
- the law gives you a right to a refund, price reduction or other remedy;
- the service or digital content does not conform to the contract; or
- we agree to provide a refund at our discretion.
Nothing in these Terms is intended to exclude or limit any consumer rights that cannot legally be excluded or limited.
7. Using Our Content
All content available through www.adrianleeenergy.com, including videos, recordings, audio, written materials, images, music and healing materials, is owned by Adrian Lee Energy or used under appropriate permission or licence.
Our content is provided for your personal, non-commercial use only.
You must not:
- copy, download, reproduce or redistribute our content;
- upload our content to another website or platform;
- share recordings or membership content with other people;
- sell or commercially exploit our content;
- publicly broadcast or perform our content;
- screen-record or otherwise capture our sessions for redistribution; or
- share your membership login or allow another person to access your account.
Your membership and login details are personal to you.
We reserve the right to suspend or terminate access where there is evidence of deliberate misuse, unauthorised sharing or infringement of our intellectual property rights, subject to applicable law. There is also Karmic law.
8. Live Events and Presenters
For events featuring multiple presenters or speakers, including Heart Gatherings, presenters may occasionally need to change for reasons beyond our control.
We will make reasonable efforts to deliver the event as advertised, but a particular presenter is not guaranteed unless expressly stated otherwise.
Your payment is for participation in the event as a whole and is not solely for access to a particular presenter.
Where a presenter has to withdraw, we may replace them with another presenter or make other reasonable arrangements.
9. Photography and Video at Events
Photography and video recording may take place at some live events.
Where this applies, we will make this clear to attendees as appropriate.
Recordings may include presenters and, where unavoidable, attendees in the background.
If you have concerns about appearing in photography or video, please speak to us before or during the event and we will make reasonable efforts to accommodate your request.
10. Privacy and Data Protection
We take your privacy seriously.
Personal information is handled in accordance with our Privacy Policy and applicable UK data protection law, including the UK GDPR and Data Protection Act 2018.
Our Privacy Policy explains what information we collect, why we collect it, how it is used and your rights in relation to your personal information.
11. Changes to These Terms
We may occasionally update these Terms & Conditions, for example to reflect changes to our services, membership structure or legal requirements.
The latest version will be published on our website with the date it was last updated.
Where a change materially affects an existing ongoing contract, we will provide appropriate notice where required by law.
12. Our Liability
Nothing in these Terms excludes or limits liability where it would be unlawful to do so.
This includes any liability that cannot legally be excluded or limited under applicable consumer protection law.
Subject to this, we are not responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.
13. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
If you are a consumer living elsewhere in the UK, you may also have rights under the mandatory consumer protection laws that apply where you live.
14. Contact Us
If you have any questions about these Terms & Conditions, your membership or one of our services, please contact:
Adrian Lee Energy
Email: info@adrianleeenergy.com
